How we work

What we will not do is come along and deliver the same workshop that we use for every other client, irrespective of your needs.

This is our approach, because our aim is to bring about the changes you need to achieve your goals.

1. Assess

A quantitative and qualitative evaluation of your team’s competencies to understand the gaps in capability in relation to where you want to get to. We have our own proprietary assessment tool to quantify commercial capability on the basis of six key competencies. If necessary, we can also help you design a capability framework that works for your business.

2. Develop

We take our knowledge and expertise and, without re-inventing the wheel, develop tailored solutions which match your commercial needs and speak your company’s language.


3. Deliver

These are the main ways through which we can help you bridge the capability gaps. 

  • Training programmes
  • Consulting
  • Facilitation
  • Coaching
  • Bite-size sessions
  • Train-the-trainer



4. Monitor and evaluate

We will help you assess and monitor the results and behavioural changes produced as a result of the training programme.


5. Follow up

Follow-Up activities, in the form of individual coaching or workshops, help to refresh and consolidate the learnings from the initial session. These are excellent opportunities to share success stories and discuss commercial challenges, using the same language and philosophy.